Hire T&Cs

Hire Terms and Conditions

To the Leasee,

By submitting a booking or payment online (or in person), you are agreeing to comply with the following terms and conditions.

The Terms and Conditions below apply to all items being hired including BAGS, BELTS and HEADPIECES.

Hiring
1. You will need to provide your full name, email, phone number and credit/debit card details. All information will be stored securely and is not issued to any third parties. Your email will be added to our mailing list, you have the option to unsubscribe at any time.
2. Full payment is required to secure and confirm your booking.
3. Standard booking periods are from Thursday (delivery and pick up day) to Monday. Week day or extended hire is available upon request and may be subject to additional charges.

-Local Pickup
Items can be picked up from Style Hutt Hire Boutique in Adelaide or Envy Attire Hire in Mount Gambier
a. All items must be returned to the store by 3pm Monday unless other arrangements are made.
b. If not returned by 3pm Monday – $35 late fee charged.
c. For every additional day it’s late – $50 per day is charged.

-Interstate Delivery
a. All items are to be posted back no later than Monday before 5pm in store at a Post Office with the original packaging.
b. If not sent back by 5pm Monday – $35 late fee charged – tracking details will be used to confirm this.
c. For every additional day it’s late – $50 per day is charged.
d. In the event that delivery costs exceed $25 the customer will be required to cover the cost of return postage.

 

Repairs/Returns
1. Do not attempt to wash or repair your item, the hire cost includes professional cleaning and maintenance if required.
2. In the event that the item is not returned (more than 3 days late), and you have made no attempt to contact Adorn Collection your credit card will be charged with the full RRP of the item hired along with any late fees.
3. Insurance will cover minimal damage under $50. Your credit card will be charged if the repair cost exceeds this amount. Under 18 years of age MUST select the Hire Insurance option for their booking to be approved.
4. It is a requirement that items are sent back with the original packaging at a post office before 5pm. Items must be lodged over the counter – it is strongly advised that the leasee keep the ‘lodgement receipt’ in case of missing items or delayed delivery.

 

Refunds
1. Hire fees are non-refundable for change of mind.
2. If you have booked an item in advance and you change your mind, we can exchange for another item, subject to availability. 3. Cancellations require at least 3 days notice.
4. If the hire fee of the chosen item is less than your original hire, the difference cannot be transferred. If the cost is more than your original hire, the difference is to be paid by the leasee.
5. All requests for refunds with extreme circumstances will be reviewed and in most cases a credit note will be issued.
6. Credit notes are valid for 12 months.

 

Damaged/Missing Items
1. If the item has been damaged by any means and requires any repairs, a fee (repair cost plus postage) will be charged to your credit card/debit card if insurance has not been purchased.
2. If the damaged item has been booked and the item will not be back from repairs in time, an additional hire fee will be charged.
3. In the event that the item is not returned in a usable condition, the lessee is responsible to cover the cost a replacement along with the applicable late fees. The leasee will be charged the RRP of the item, or the full amount in which the item was purchased for. What is considered ‘usable’ or ‘completely damaged’ is up to the discretion of the business owner.
4. If packaging or item parts (such as keyrings, chains or dust bags) are missing a fee will be applied to cover the replacement cost of the item/s.